Shipping Policy

Order Processing & Handling

• Orders are processed within 2 business days (excluding weekends and holidays) after payment verification.
• Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).

Shipping Time & Delivery

*Estimated delivery times vary based on location:

• United States: 3-5 business days

Please note that shipping times may be affected by high demand, inclement weather, or unforeseen delays.

Shipping Rates & Methods

Bright Vibes offers the following shipping options:

• Standard Shipping: FREE
• Expedited Shipping: Not offered at this time
• Express Shipping: Not offered at this time

Order Tracking

• Once your order ships, we will provide tracking details via email.
  

Lost, Stolen, or Delayed Packages

• Bright Vibes is not responsible for lost or stolen packages. If your package is marked as "delivered" but you have not received it, please check with your local carrier or neighbors.
• If a package is lost in transit, contact us at brightvibestore@gmail.com, and we will assist in finding a solution.

Incorrect Address & Failed Deliveries

• Please ensure your shipping address is correct before completing your purchase.
• If an order is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply.

Contact Us

For any shipping-related questions, please reach out to us at brightvibestore@gmail.com.